Next Steps

Whether or not you want the Local Authority to help with your care, it’s important that you ask their adult social services department to assess your needs. As well as identifying the care you need and your options for getting it, an assessment will give you a good idea of cost and what funding is available to you.

This link will take you directly to the Pembrokeshire County Council web page with information on assessments.

Once you’ve spoken with your local authority’s social services department, you may come out with a care and support plan if you meet the eligibility criteria or at the very least you will have received some good information and advice on what support might be available to you.

The next step is to decide which type of care you need. The most basic question is whether you would prefer to be cared for at home or whether residential care would be better for you.

​Home Care Options

​This type of care allows you to stay independent in the familiarity and comfort of your own home. A care worker can either visit you or live with you, offering you as many hours of care as you need.

Residential Care Options

Residential care ranges from housing schemes to care homes with or without nursing and support, depending on your health needs. If you can’t stay at home or you would like to meet new people, one of these options may be right for you.

When you’re looking to arrange care, understanding how it will be paid for is likely to be one of your key concerns. We have a whole section of the website dedicated to clarifying your options on Funding Your Care.

Research can be time-consuming but it will be worthwhile to find the right provider for you.

If you’re eligible for funded care, your local authority will point you towards their nominated care provider or recommend a local service if it’s more suitable. At this point, you are entitled to review who will provide your care and have the option to request a Direct Payment to choose your own provider.

If you don’t qualify for financial assistance, or you’d prefer not to involve social services, you can contact private providers or local voluntary organisations.

When you’re deciding on a care provider, ask yourself if their services match your needs right now, as well as the needs you expect to have in the future.

Also Ask If The Provider:

  • Is registered with its Care Inspectorate Wales
  • Has checked its staff with the Disclosure and Barring Service (formerly known as the Criminal Records Bureau)
  • Fully trains its care workers and monitors when they visit your home
  • Gives you a free home visit to assess your requirements

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